Frequently Asked Questions

We understand that you may have a variety of questions about our products, and we are determined to help you make an informed decision regarding your purchases. Below are answers to some of the more common questions that we have received. Should you have any other questions, please feel free to contact our friendly and knowledgeable professionals. 

For problems with your order or returns go to the Contact Us page.

Does Skinny H W™ really offer free shipping?

We provides free USPS Priority Shipping for all orders as well as express shipping for a fee. We provide shipping to all USPS recognized mailing addresses within the continental United States, which excludes Hawaii, Alaska and all U. S. Territories.

Where are Skinny H W™ ingredients sourced?

In an effort to make sure the freshest and most delicious ingredients go into all of our products, we source high-quality ingredients from trusted suppliers in the United States, but we will go anywhere in the world to get the right ingredients. We understand how important it is to make nutrition taste good, even if it means going farther to do it.

Where are Skinny H W™ products manufactured?

We manufacture all of our products in the United States.

Are there safeguards on the manufacturing process?

The manufacturing process implements rigorous scientific standards in the conception, development, and monitoring of our products from raw material analysis to final product inspection. Every production step is carefully monitored and documented, with full accountability and in-process controls.

What distinguishes Skinny H W™ products from other similar products in the market?

Our formulations are specifically created with food scientists and chemists to help you on your journey to health and wellness and successful weight management.

How do I use Skinny H W™ products?

Use our Skinny Shake® meal replacements in place of one or two meals a day to help you lose weight. Eat our Skinny Bar® balanced nutrition alternative to satisfy you craving for a delicious snack. Our Skinny Water® drink mix will help control your hunger while giving you energy when you need it most.

Does Skinny H W™ ship internationally?

At this time, our products are only available for shipping within the continental United States. Please check back for any changes regarding our shipping policy.

How does Skinny H W™ handle my credit card information?

Please refer to our Privacy Policy.

How should I store Skinny H W™ products?

Store in a cool and dry environment, out of direct sunlight. Refrigeration is not recommended. Keep our shakes and smoothies sealed, or store in an airtight storage container.